The following information will explain our new car buying sales process we now have in place due to Covid-19…
(4 minute read)
About us and what we do…
IJC are a family owned company who specialise in extremely low mileage cars...
As you’ve probably seen - IJC were voted as a "Top 5 best car dealer in the UK" by Car dealer magazine.
Our team are very proud of this as we were chosen from over 800 Car dealers in the UK!
In 2020 we received an award for "highly recommended for customer service" from industry leading Autotrader for the fifth consecutive year.
We also have over 150 five star, honest and genuine reviews on Autotrader from customers who’ve actually purchased from ourselves and these can be read here. (Please Click Here)
We only choose the very best examples of very low mileage vehicles ranging from delivery mileage to having just a few thousand miles on them, due to the previous owners circumstances. (As all driving has been limited during 2020 the low mileage cars we normally purchase are even lower mileage than before!)
These outstanding cars are all privately owned one-owner vehicles, most have an itemised - full main dealer service history and are often the automatic versions with a higher seating position for easier access. We will normally have both the automatic and the manual versions of the same vehicle in stock at ijccars.co.uk.
Our low mileage cars often generate high quality part-exchange vehicles up to 10 years old. We will only retail the very best examples and huge savings can be made from the original cost new list price.
We source our vehicles direct from Motability (a government-funded scheme for disabled people.) These cars are in fact totally standard and "un-adapted" vehicles without any modifications whatsoever.
We also stock various "adapted versions" with ramps and winches for wheelchair users. For more infomation on Wheelchair Adapted Vehicles. (Please Click Here)
All vehicles are independently checked with a multi-point inspection including a New MOT (if applicable) and oil service by our on-site long term business colleagues - MA Stephenson’s Mot, service and diagnostic repair centre. To access their website (Please Click Here)
All vehicles are fully prepared for retail prior to purchase and are available with a choice of the balance of the manufacturers warranty (if applicable), or an optional nationwide warranty for 1, 2 or 3 years - for full warranty details (Please Click Here). As standard IJC offer a 100 day “return to base,” no quibble warranty which covers major mechanical and electrical parts and labour.
So, what does all this mean to YOU?
Well - that’s simple…
It means you can buy with confidence from a company with an outstanding reputation, just like previous customers have done so during (and prior) to the pandemic - To read their fantastic reviews
(Please Click Here)
Q. So how do I actually proceed and buy a car?
View and choose your new car on-line here at ijccars.co.uk
The High definition Videos and panel-by-panel images on each car will give you absolute confidence of the condition and we can also offer you a personal video tour of the car like this. (Please Click Here)
The camera does not lie and you can see the immaculate presentation and attention to detail here.
If technology doesn’t scare you too much, it’s possible to speak to you direct via a Face time call or a live zoom video meeting!
(You can still of course simply speak to us direct on the phone on 01507 605359. Please leave a message with your name and best contact number and we will call you back.)
Due to high demand and with staff on furlough - we will call you back within just a few minutes or as quickly as possible but please note if you do not recieve a call back on the same day this will be due to an unscheduled day/weekend off due to our excessive additional workload! Please Note -
(We are only human and we will always do our best, but due to the high demand we have never ever been so busy and are working with reduced staff!)
At this point, we will answer any questions you have and go through the features and benefits of the car including the specification and service history.
Q. Do you accept part-exchange?
Yes. (Subject to mileage, price and condition). We are happy to accept low mileage cars as older high mileage cars will be offered to the trade, acceptance of these is subject to a trade "underwrite" and valuation. If you have part exchange we will give you a price during our call. We will discuss exactly how you can part-exchange your car (subject to agreement of price and condition.)
At this stage we will ask you just one simple question...
Would you like to proceed and buy the car?
If the answer is "Yes" - we will email an invoice to you with the cars details needed for insurance and our bank details so that you can make a secure on-line payment.
If you don’t do on-line banking we can also take payment securely over the phone just as though you were here with us at the premises. All you will need is a debit card. If you do choose to pay securely over the phone a verification email receipt will be sent via email direct from "World pay" during this transaction.
If the answer is "No" we will thank you for your time and will be available in the future should you decide to choose us.
Communication is our strong point and you’ll be updated every step of the way as your new car will normally be ready on the same day or usually within 24 hours!
Q. How do I collect my new car?
An agreed day, date and time will be finalised during the sale. Any relevant paperwork including the service history sheet/records will be left in your new car. The safe location of where we leave your new keys will be given on the day of collection.
If you have access to "What's app" we can also offer a personal virtual handover video demonstrating all controls and the basic features. For an example (Please Click Here)
Q. How do I choose the optional nationwide delivery?
Please note this is only available on selected vehicles so please ask for further information. To offer a guide price - the independent delivery company's fees are usually £1.30 per mile with a minimum cost of £99. Using Google route maps on-line please use the postcode LN11 8LQ to your current locations postcode for a quick, estimated quote. All delivery transactions are fully insured and are subject to availability.
Q. How do I tax my new car?
Your new "V5" (registration document) will be left in the glove box of your new car. To tax an "Ex-Motability" car for the first time you will need to go direct to the local post office prior to driving your vehicle. You will arrive at IJC, collect the paperwork and go to the nearest Post office in Louth which is located at 25b Northgate Ln11olt (contact number 01507 601886.)
Next year you can tax your new car on-line but you must request the Post office simply change the taxation class back from "disabled" to the relevant "petrol or diesel" taxation class.
You will be advised if the car you have purchased is not an "Ex-Motability" vehicle (For example; a part-exchanged car to IJC.) If this is the case and you will be provided with the "Document Reference Number" via email immediately after full payment has received, this will allow you to tax the car on-line prior to collection.
Never bought on-line before?
Covid19 has changed our lives and has accelerated consumer’s on-line buying habits...
Buying on-line maybe new to you but we have helped a significant amount of customers since 2013 buy online. Helping customers to choose this method is not new to us and our new and improved systems are now even more streamlined, efficient and even better than before.
Our customers who have previously never bought a car online previously or without a test drive have now realised it is a safer and more efficient way to buy a car especially during this pandemic.
It's quick, easy and simple..!
Read their fantastic reviews (Please Click Here)
So, its as easy as that..!
Please remember we are available to speak to you personally and guide you through each step to make this straight forward and easy as possible and we look forward to helping you choose IJC.